From: [c h riscade] at [aol.com] (Chriscade) Newsgroups: rec.arts.comics.misc Subject: News from Diamond/DC (I) Date: 2 May 1995 16:26:57 -0400 A STATEMENT OF PRINCIPLES FROM DIAMOND PRESIDENT & CEO STEVE GEPPI With DC exclusivity starting in July, and with all the other changes in our industry, the time seems right to set down a statement of principles for our company. Here are some fundamental things that retailers can count on from Diamond Comic Distributors: 1) Straight talk. No B.S. 2) Diamond will not use the changes Marvel set in motion as an opportunity to take discount away from retailers. We will do our best to maintain the overall pricing we offer. 3) Diamond will remain receptive - and responsive - to retailer feedback. We will also advocate on your behalf with all of our suppliers. 4) Diamond is pro-diversity. We will do our best to preserve open access to the marketplace for all quality creators and suppliers, so that retailers and consumers can choose for themselves from the widest possible variety of products. 5) Diamond will build on the investments we've made over the years in distribution and information management systems to deliver service and support which are state-of-the-art by any industry's standards. 6) Diamond will never become complacent about quality control or customer service. We will always strive for perfection. 7) Diamond will always treat comic retailers with respect. Others may think you depend on them. We know we depend on you, and we will always do our best to help your business grow and prosper OPENING AN ACCOUNT WITH DIAMOND IS EASY If you don't already have an account with Diamond, placing your first order in May (for July shipping) will be as easy as 1, 2, 3: 1. Watch your mail for a May Previews Catalog Pack and a new Account Application. If you don't receive both by May 9th, please call 1 800 362-6421, or 410 560-7100 from outside the U.S. and Canada, and a New Account Representative will rush them to you immediately. 2. Return the Account Application to Diamond's Home Office by May 19 in the pre-addressed envelope which will be provided. Enclose a copy of an April invoice from your current distributor and, on May orders for July shipping product, Diamond will match the maximum discount you currently receive. (Discount caps may apply on some items.) Enclose a copy of your most recent monthly statement from your current distributor and we'll match your existing payment terms. 3. Return your completed May Previews Order Form to the Diamond Distribution Center which will be servicing your account in the pre- addressed envelope which will be provided. Order Forms should be sent to arrive no later than Monday, May 22, or Thursday, May 25 for Previews on Disk. IF YOU HAVE ANY QUESTIONS ABOUT OPENING AN ACCOUNT PLEASE CALL 1 800 362-6421 or 410 560-7100 from outside the U.S. or Canada BETWEEN 9:00 a.m. & 9:00 p.m. Eastern Time, Or fax us at 410 560-7148. THANK YOU! WE WELCOME THIS OPPORTUNITY TO SERVE YOU! BE PART OF THE NEW DYNAMICS! Make plans now to join members of the Diamond and DC Management Teams, and representatives from other leading Direct Market suppliers, for a series of Retailer Meetings on The New Dynamics. We will be seeking your feedback and answering your questions as we share our analysis of the marketplace, and our plans and goals for the future. Meetings will be held from 10:00 a.m. to 3:00 p.m. in each of the cities listed below. Food and refreshments will be served, and each retailer in attendance will receive a special limited edition gift as a thank-you for attending. For an update on exact locations, please call 1(800) 362-6421, or (410)560-7100 from outside the U.S. and Canada. [the schedule below has changed. check Bob/Bruce] Tueday, May 30 Baltimore Chicago Detroit Kansas City Milwaukee Tampa Wednesday, May 31 New Haven Thursday, June 1 Dallas Minneapolis Miami New York St. Louis Winnipeg Friday, June 2 Atlanta Boston New Orleans San Francisco Seattle Toronto Sunday, June 4 Charlotte Houston London Los Angeles Montreal Portland Monday, June 5 Columbus Philadelphia Phoenix San Diego Vancouver Tuesday, June 6 Denver Edmonton Wednesday, June 7 Amsterdam Honolulu