Too often, we seal the windows shut.
- Anticipating failure
- Whenever a computer expert claims that you won’t have to open the window and that it is okay to seal it shut, require that somewhere on their upgrade they have to include Douglas Adams’s quote about air conditioning.
- Doubling down on failure
- What happens when software fails is often not a programming issue. It’s a policy issue, and someone needs to make a decision on what the policy will be. The same is true in politics. Saying that failure is not an option, and ignoring all signs of failure because “failure is not an option”… often ensures it.